Refund Policy
Welcome to StrategiRise LLC. We aim to provide exceptional service and satisfaction to our clients. This Refund Policy outlines our approach to refunds and returns, ensuring clarity and transparency.
1. General Policy
At StrategiRise LLC, we strive to ensure that our clients are satisfied with our services. However, if you are not satisfied with a service you have purchased, we offer a refund policy as detailed below. Please review our terms carefully before making a purchase.
2. Eligibility for Refunds
Refunds are available under the following circumstances:
- Service Issues: If there is a significant issue with the service provided that was not addressed within a reasonable timeframe after notification.
- Errors or Mistakes: If an error or mistake was made in the provision of the service, and it cannot be corrected to your satisfaction.
- Unfulfilled Promises: If we have not fulfilled our obligations as outlined in the service agreement or description.
Refund requests must be made within 30 days of the service delivery date. Refunds will not be issued for dissatisfaction due to changes in your requirements or preferences after the service has been provided.
3. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Services that have been completed to your specifications and with your approval.
- Consulting and advisory services where work has commenced.
- Custom or bespoke services that were delivered as per the agreed-upon terms.
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer service team via email at contact@strategirise.com with your refund request.
- Provide Details: Include your order number, the service in question, and a detailed explanation of the issue.
- Submit Request: Once your request is submitted, we will review it and respond within 5 business days with our decision.
5. Refund Process
If your refund request is approved, the refund will be processed as follows:
- Method of Refund: Refunds will be issued using the same payment method used for the original purchase.
- Processing Time: Refunds will be processed within 7-10 business days from the date of approval.
- Partial Refunds: In some cases, a partial refund may be issued if only part of the service was affected or if the service has been partially used.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our business practices or legal requirements. The "Last Updated" date at the beginning of this policy will indicate the most recent revisions. We encourage you to review this policy periodically to stay informed about our refund procedures.
7. Contact Us
If you have any questions, concerns, or need assistance regarding this Refund Policy, please contact us at:
- Email: contact@strategirise.com
- Address: StrategiRise LLC, 405 W. Greenlawn Ave. #g11 #1988, Lansing, Michigan 48910, USA
- Phone: +1 (248)-806-3593
We are committed to resolving any issues you may have and ensuring your satisfaction with our services.